Paystream Voices » The healthcare enterprise and HCDI: Changing the way we think

The healthcare enterprise and HCDI: Changing the way we think

Posted in PayStream Analyst, Healthcare Revenue Cycle, Contributed, Voices by David Tourville on November 21st, 2007

What does “healthcare enterprise” really mean? The healthcare enterprise will vary from one organization to the next, but a common characteristic is that it is all-inclusive. It extends beyond the scope of the revenue cycle (registration/ admitting, service delivery, medical records, patient accounting) into corporate administration (human resources, capital planning, marketing, accounting/ audit, corporate council) as well as materials management and accounts payable. The key benefit of enterprise technology is that a single functionality can be used by various departments in different ways for improved outcomes.

HCDI technology is one of the finest examples in the healthcare marketplace. Take secure, web-based access functionality as an example. Within the HCDI environment, this functionality makes stored data files available to authorized users from virtually anywhere there is an internet connection. From a clinical perspective, physicians can access patient records quickly and more efficiently. From a pre-service perspective, registrars can access insurance information and process patients faster. From a medical records perspective, Coders can access clinical documentation more quickly and process charts for billing faster. From a patient accounting perspective, account representatives can access payment and denials information more efficiently and reduce days in AR. And finally from an enterprise perspective, information is flowing to the right people, in a timely manner, and overall operational efficiency is improved.

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