We’ve all seen the credit card company ad that begins with customers dancing their way through the checkout line, only to be interrupted by the curmudgeon (or tennis geek) who insists on paying with outmoded paper payment. Everything screeches to a halt as the customers wait impatiently for a payment to process.

Similarly, companies are investing substantial resources in complex financial accounting software. Everything is going smoothly. International transactions occur at the rate of thousands per second. Companies interacting with each other in real-time across continents, and in board rooms across the country, companies talk passionately about their automated and improved efficiency.

But in the backroom, away from the view of the public, companies are mired in paper. Documents such as invoices, checks, credit applications, purchase orders, correspondence and even credit card numbers are sitting in file folder in desks, file cabinets or in storage.

In spite of rapid advancements in information technology, companies are relying on the old and familiar when it comes to documentation. How do you explain the paradox?

Jim Mandt, our Vice President of Technical Support at Metafile, has penned (not literally penned, of course) an article highlighting the problem.

Jim illustrates in the article that, while it may be simple to automate the purchase of a laptop computer, or process a credit card number, the sheer volume of functions performed by many major businesses make automation a daunting concept.

At Metafile, we’ve prided ourselves for years on being ahead in the paperless game, and are happy to be able to share what we’ve learned throughout our years in the workflow automation industry with Jim’s latest article, “Full Spectrum Documentation Management and Workflow Automation”.

This new whitepaper is available free of charge to Paystream Voices readers by visiting Metafile’s MetaViewer website.

Last 5 posts by Nick Sprau

• Discover What’s New In Paperless With Metafile’s Latest Whitepaper “Full Spectrum Documentation Management and Workflow Automation” - April 25th, 2008
• ‘Tis the Season… Unless your document management process ensures a year-end spent dashing through a paper-based system. - December 12th, 2007
• Nick Sprau - January 1st, 2007

Share This

Leave a Comment Trackback