Field staff can now use Hyland Software’s mobile ECM solution to capture information and manage processes froom anywhere, anytime.
Insurers can now take advantage of the capabilities of OnBase, Hyland Software’s enterprise content management (ECM) software suite, using mobile devices. With instant access to information, on or offline, OnBase Mobile empowers field agents to manage business processes from anywhere, removing decision-making bottlenecks in the field.
The OnBase Mobile solution empowers field personnel to both capture and access a variety of information while in the field. Supporting documentation, photos, videos, voice recordings, diagrams or signed documents may be uploaded into OnBase and accessed from any mobile device, be it an iPad, iPhone, Android device, Windows phone or a tablet.
OnBase Mobile solution delivers more accurate results in a shorter amount of time:
- Instant access to forms, reports, photos, loss notices or documents speeds up decision making
- Physical claim files no longer need routed to offices, eliminating any risk of loss or damage
- Capture electronic signatures, complete complex forms, and create diagrams while in the field
- Ability to work offline reduces dependency on wireless network access
Click here to view the entire Hyland press release.
Mobile capability such as Hyland’s OnBase solution allows users to access mission critical data in real time. It provides users with information when they need it from any mobile device, anywhere at any time. More solution providers are now providing mobile capabilities. PayStream wants to hear from you. What mobile capabilities does your enterprise content management solution provide? Where is the strangest place you’ve needed access to your ECM via a mobile device, riding in a taxi cab, a trip to an amusement park or perhaps during a quiet Sunday dinner at the in-laws house.