SunGard has added Spanish language capabilities to two of its iWorks Healthcare solutions.
SunGard announced today that it has added Spanish language capabilities to two of its iWorks Healthcare solutions: iWorks Macess, a content management, process management and customer service platform, and iWorks FormWorks, a front-end data capture solution. These solutions help health plans automate and streamline business processes to help improve efficiency and reduce costs across their organizations. By providing Spanish language capabilities, SunGard is helping health plans better serve their customers and accelerate growth throughout the Americas.
The Hispanic population in the U.S. grew 43% between 2000 and 2010, accounting for more than half of the nation’s growth during that time, representing a large opportunity for health plans to grow domestically. With nearly a third of the Hispanic population without health insurance2, systems with multi-language support will help plans better serve customers and increase claims processing efficiencies. As health plans also consider geographic expansion to achieve growth, it is critical that payers can leverage technology to support new language characters that provides a comprehensive platform capable of reaching Latin American markets. iWorks Healthcare business solutions capture, interpret and display the Spanish language, opening up new expansion opportunities for health plans.
Click here to view the entire SunGard press release.
As more solution providers like SunGard tap into other markets or even break the border barriers, having the capability to quickly add additional languages is imperative. PayStream wants to hear from you. Does your company’s solution provide multiple language capabilities? How user friendly is this feature?